Welcome to Brew & Sip, operated by JOROPO LLC. We specialize in high-quality mugs, cups, and a variety of household essentials. Below you’ll find information about our shipping processes, timelines, and other details to ensure your shopping experience is as smooth as possible.

Order Processing

Once you place an order, our team will process it within 1-3 business days (excluding weekends and holidays). You will receive an email confirmation when your order is placed, and another notification once your order has been shipped.

Shipping Methods & Delivery Times

• Domestic Shipping (USA): Orders typically arrive within 5-7 business days once shipped.
• International Shipping: For customers outside the USA, delivery times can vary depending on the destination. We strive to deliver international orders within 10-20 business days, subject to customs clearance.
• Tracking & Notifications: We will provide you with a tracking number once your order is dispatched so you can track its journey.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout. We occasionally offer free shipping or promotional rates. Any shipping promotions will be clearly stated on the product page or checkout process.

International Customs & Duties

Please note that international orders may be subject to additional customs fees, duties, or taxes determined by the destination country. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.

Lost or Delayed Shipments

If your order is taking longer than expected or appears to be lost in transit, please reach out to us. We will work with the shipping carrier to resolve any issues and ensure your package arrives promptly.