Help Center
Help Center
Your go-to resource for assistance and information
Welcome to the Brew & Sip Help Center. Below you will find guidance on common topics such as order inquiries, returns, shipping, and more. We’re dedicated to ensuring you have a positive experience with our mugs, cups, and other household essentials.
Order Inquiries
Need help with placing an order, modifying an existing one, or checking the status? Our support team can assist you with any concerns regarding your order details and payment confirmations.
Returns & Exchanges
In the event that you’re not fully satisfied, we offer a flexible return and exchange policy. Please keep your proof of purchase and ensure the item remains in its original condition for a smooth process. Additional details can be found on our returns policy page.
Shipping Information
We strive to process and ship all orders promptly. Delivery times may vary depending on your location. Once your order is dispatched, you will receive a tracking link to monitor its progress. For international shipments, customs and duty fees may apply.
Product Care & Maintenance
Our products are designed with quality in mind. For optimal longevity, we recommend following our care instructions, such as hand-washing certain items and avoiding abrasive cleaners.
Account & Payment Support
Having trouble accessing your account or completing a payment? You can reach out to us for any technical or billing-related questions to ensure your transactions are processed securely and successfully.
Contact Information
If you have any further questions or need personalized assistance, we’re here to help. Our dedicated support team is available to address your concerns.
Store Name: Brew & Sip
Company Name: JOROPO LLC
Email: info@brewxs.com
Address: 14640 BULL RUN ROAD #123, Miami Lakes, FL 33014
Phone: +1 814-843-1858